“Wayne Dyer [author of You'll see it when you Believe it] said that if you get up in the morning expecting to have a bad day, you’ll rarely disappoint yourself. He said, ‘Stop complaining! Differentiate yourself from your competition. Don’t be a duck. Be an eagle. Ducks quack and complain. Eagles soar above the crowd.’”
~Ken Blanchard and Barbara Glanz, authors
The Simple Truths of Service
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