The Heart of a Leader
by Ken Blanchard
Start your people on a journey to the land of empowerment, but don’t
forget that they need boundaries. If you cut them loose without any
direction, they will get lost and revert back to their old unempowered
habits. Like the banks of a river, boundaries have the ability to
channel energy in the right direction. If you take away the boundaries,
your people will lose their momentum and direction. Boundaries that
create autonomy include:
Purpose—what does your company do?
Values—what are your company’s operational guidelines?
Goals—where is your company headed?
Roles—who does what?
Structure—how is your company organized?
Don’t send inexperienced people off alone and then punish them when
they make mistakes. Establish clear boundaries that will free them to
make decisions, take initiative, act like owners, and stay on track.